1.    About out Terms

1.1  These terms and conditions of use (Terms) explain how you may use this website and any of its content (Website). These Terms apply between Total Control Services Ltd (we, us or our) and you, the person accessing or using the Site (you or your).

1.2  You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

1.3  The Site is provided by us to you free of charge and for information purposes only.

1.4  If you order any goods, services or digital content from the Site, separate terms and conditions will apply.

1.5  If you would like these Terms in another format (for example: audio, large print, braille), please contact us using the contact details set out below.

2.   About Us

2.1  We are Total Control Services a company registered in England and Wales under company registration number 2168265. Our registered office is at Prospect House, North Farm Road, Tunbridge Wells, Kent TN2 3DN. Our VAT registration number is 472 8709 15.

2.2  If you have any questions about the Site, please contact us by:

2.2.1  sending an email to marketing@total-control.co.uk

3.   Using the Site

3.1  You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

3.2  We make no promise that the Site is appropriate or available for use in locations outside the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

3.3  We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the above email address.

3.4  As a condition of your use of the Site, you agree to comply and agree not to:

3.4.1  misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or

3.4.2  attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

3.5  We may prevent or suspend your access to the Site if you do not comply with these Terms or Conditions.

4      Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available, which explains what personal information we collect form you, how we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

5.    Ownership, use and intellectual property rights

5.1  The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are either owned, commissioned, licensed or attributed by us, our partners or our licensors. Further information can be found on our Photography & Imagery Attribution page.

5.2  We reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world.

5.3  Nothing in these Terms grants you any legal rights in the Site or the Content other than necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained within the Site of the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.

5.4  This website and its content is copyright of Total Control Services Ltd 2021. All rights reserved. Any redistribution or reproduction of part of the contents in any form is prohibited other than the following:

5.4.1  You may view, print or download material for your personal and non-commercial use.

5.4.2  You may not re-distribute or commercially exploit the content, except with our express written permission.

6    Accuracy of information and availability of the Site

6.1  Every effort is made to keep the website up and running smoothly and to ensure that the site is secure. However, Total Control Services Ltd does not actively monitor information supplied to us through the Site, and takes no responsibility for and will not be liable for the website being temporarily unavailable due to issues outside our control.

6.2  We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

6.3  We may suspend or terminate access or operation of the Site at any time as we see fit.

6.4  Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

7     Hyperlinks and third party sites

This Site may contain hyperlinks or references to third party advertising and websites other that the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or website and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site and is at your own risk.

8     Limitation on our liability

8.1  Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we accept no liability for any loss or convenience, either direct or indirect, or consequential;

8.1.1  losses that were not foreseeable to you and us when these Terms were formed;

8.1.2  losses that were not caused by any breach on our part;

8.1.3  business losses; and

8.1.4  losses to non-consumers.

8.2   We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control (including, but not limited to, strikes, lock-outs or other industrial dispute; breakdown of systems or network access; flood, fire, explosion or accident; or epidemics or pandemics). 

8.3   These Terms and Conditions are governed and constructed in accordance with English law, and any other legal disputes or claims arising in connection with them will be subject exclusively to jurisdiction in English Courts.