Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our [Website Privacy Policy] which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is managed and operated by Total Control Services Ltd, hosted by Amazon Web Services (AWS) via the Duda Website Builder Platform. Total Control Services Ltd are a Building Management Systems (BMS) designer and installer and we've been established since 1987. We design, commission, build and install Building Management Systems (BMS) to help deliver savings for building owners, developers, contractors and tenants. Our aim is to provide intelligent, integrated and innovative BMS solutions to reduce energy consumption and carbon footprint, save money and improve productivity, mental well-being and the built environment. For more information see www.total-control.co.uk.

Our website

This cookie policy only relates to your use of our website, www.total-control.co.uk.

Throughout our website we may link to other websites owned and operated by certain, trusted third parties who may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website.

Cookies are helpful and can be used for various, different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. For example, we may monitor how many times you visit the website, which pages you go to, website traffic data, location data and the originating domain name of your internet service provider. Cookies help us to build a profile of our users and allow us to enhance our users’ website experience. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. You may prefer to disable or disallow the cookies on this site and on others.

The most effective way to do this is to disable cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our site may not operate properly and your online experience may be limited.

We use cookies to;

• help us to recognise you when you return to our site;
• estimate our audience size and usage pattern;
• store information about your preferences;
• customise our site according to your individual interests;
• speed up your website searches;

We may collect information about your IP address, your general internet usage, your computer, your operating system and browser type. We use the cookie and other information held about you to;

• ensure that our website is presented in the most effective manner for you and your computer;
• to provide you with information, products or services that we feel may be of interest to you and where you have been consented to be contacted for such purposes;
• to notify you about changes to our services

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies

When you first visit our site you will be given the opportunity to allow or disallow cookies. Some cookies are essential for our website to work, and others are voluntary. We use cookies for recognition purposes at the logon stage through the use of 'persistent’ cookies placed on your hard drive. We use ‘session’ or ‘standard’ cookies to track activity around the site. This ‘session’ cookie is deleted at the end of each session/visit. We may also use cookies to track any click-through from promotional emails or downloads provided by Total Control Services.

This website uses the following types of cookies

1.    ‘session cookies’ are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed

2.    ‘persistent cookies’ which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for examples to allow us to store your preferences for the next sign-in

3.    ‘third party cookies’ which are set by other online services who run content on the page you are viewing, for example third party analytics companies who monitor and analyse our web access. Cookies of this type might include LinkedIn, Twitter, Facebook and You Tube and are the sharing buttons across the site allowing visitors to share content onto social networks. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our site. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this site. You should check the respective policies of each of these sites to review how they use your information and to find out how to opt out, or delete, if desired.

We also use a tool called “Google Analytics” to collect information about your use of our site. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics [Google Analytics Terms of Use] and the [Google Privacy Policy].

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us via marketing@total-control.co.uk if you have any questions about this cookie policy or the information we hold about you.

Do you need extra help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

We may change this policy from time to time, therefore to ensure you are accessing the most up to date policy please visit www.total-control.co.uk.

Updates or amendments to this Cookies Policy

Any updates or amendments to this policy will be posted on this page.

Last modified: November 2021