We deliver reliable, proactive and expert support through our Client Services team
Customer engagement and satisfaction is incredibly important to us. We have created a bespoke, interactive portal that allows our account management team to ensure they provide the best possible service at all times.
- Planned Preventative Maintenance
- Electrical Testing
- Cybersecurity Audit
- Client Training
- Bureau
- 24/7 Response
- Flexibility
- Remote Monitoring
- Strategy Review
- Dilapidation Surveys
- Proactive Reporting
- System Upgrades
- Control Optimisation
- Safety & Stability
- Building Health
- Occupant Satisfaction
Live Feedback
Client Rating
PROFESSIONAL BUREAU SERVICES
Operating 24 hours a day, 365 days a year our dedicated engineers are on standby ready to attend sites as required. The Bureau can remotely monitor your BMS, receive alarms and react immediately.
CALLOUTS & BREAKDOWN COVER
We provide a 24 hour callout facility with remote support via our bureau and remote engineers. Critical and onsite spares can also be provided.
CUSTOMER SATISFACTION
Customer satisfaction and engagement is key. Our interactive feedback portal allows our account management teams to ensure they provide the best possible service at all times.
CYBER SECURITY
Client site credentials are managed through a secure portal, ensuring engineers have appropriate system access.
PLANNED PREVENTATIVE MAINTENANCE (PPM)
Planned maintenance can be tailored to your exact requirements to ensure optimum performance, maximum efficiency and to improve the reliability of your assets.
EXTRA WORKS & CONTINUITY
Our maintenance department also undertakes system surveys, healthchecks, upgrades and refurbishment. They can help you plan for a number of scenarios.
ENERGY SAVINGS
Our engineers ensure that the system is operating as efficiently as possible, helping to reduce energy costs and increase the longevity of equipment.
Get in Touch
Maintenance News
